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Privacy Policy

Effective Date: September 15, 2023

This Privacy Policy describes how IT Support (“Company,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects personal information through visa-migration-consultant.us (the “Website”).

By accessing or using this Website and related services, you acknowledge that you have read and understood this Privacy Policy.

1. Independent Private Company

IT Support is an independent private company providing administrative immigration assistance services.

We are NOT:

  • a government agency;

  • affiliated with USCIS;

  • affiliated with the U.S. Department of State;

  • affiliated with CBP;

  • affiliated with any embassy or consulate;

  • affiliated with any foreign government authority.

Our services are optional, and users may independently apply through official government websites.

2. Information We Collect

We may collect personal information directly from users, including but not limited to:

Personal Identification Information

  • Full legal name;

  • Date of birth;

  • Gender;

  • Nationality;

  • Passport details;

  • Identification numbers;

  • Government-issued documents.

Contact Information

  • Email address;

  • Phone number;

  • Mailing address;

  • Billing address.

Immigration and Travel Information

  • Travel history;

  • Visa information;

  • Immigration-related responses;

  • Family information;

  • Employment or educational information;

  • Supporting documents uploaded by users.

Payment Information

Payments are processed through third-party payment processors. We do not directly store complete payment card information on our servers.

Technical Information

We may automatically collect:

  • IP address;

  • Device type;

  • Browser type;

  • Operating system;

  • Cookies;

  • Usage data;

  • Analytics information;

  • Session activity.

3. How We Use Information

We may use collected information to:

  • provide administrative assistance services;

  • prepare requested forms;

  • communicate with users;

  • verify identity;

  • process payments;

  • improve Website functionality;

  • provide customer support;

  • prevent fraud or abuse;

  • comply with legal obligations;

  • maintain service security;

  • generate internal analytics.

4. No Government Affiliation

Information submitted through this Website is submitted to a private company and not directly to a government authority unless explicitly processed through official systems as part of requested assistance.

Users remain responsible for reviewing and approving all information prior to official submission.

5. Information Sharing

We do not sell personal information to unrelated third parties.

We may share information with:

Service Providers

Third-party vendors assisting with:

  • payment processing;

  • hosting;

  • cloud storage;

  • analytics;

  • email delivery;

  • appointment systems;

  • customer support;

  • fraud prevention.

Legal Compliance

We may disclose information:

  • when required by law;

  • in response to subpoenas;

  • to comply with legal processes;

  • to protect our legal rights;

  • to investigate fraud or abuse.

Business Transfers

Information may be transferred in connection with:

  • mergers;

  • acquisitions;

  • restructuring;

  • sale of assets.

6. Data Retention

We retain information for as long as reasonably necessary to:

  • provide services;

  • comply with legal obligations;

  • resolve disputes;

  • enforce agreements;

  • prevent fraud.

Retention periods may vary depending on:

  • service type;

  • legal requirements;

  • operational needs.

7. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to help protect personal information.

However, no internet transmission or electronic storage system can be guaranteed completely secure.

Users acknowledge that:

  • transmission of information occurs at their own risk;

  • cybersecurity threats may evolve over time;

  • unauthorized access may occur despite safeguards.

8. International Data Transfers

Information may be processed or stored in the United States or other jurisdictions where service providers operate.

By using the Website, users consent to the transfer, storage, and processing of information in jurisdictions that may have different privacy protections than their home country.

9. Cookies and Tracking Technologies

The Website may use:

  • cookies;

  • pixels;

  • analytics tools;

  • session tracking technologies;

  • advertising technologies.

These technologies may be used to:

  • improve user experience;

  • remember preferences;

  • analyze Website traffic;

  • prevent fraud;

  • measure marketing performance.

Users may disable cookies through browser settings, though portions of the Website may not function properly.

10. Third-Party Services and Links

The Website may contain links to third-party websites or integrate third-party services.

We are not responsible for:

  • third-party privacy practices;

  • external websites;

  • third-party security;

  • content or policies of external services.

Users should review the privacy policies of those third parties independently.

11. Communications

By submitting contact information, users consent to receive:

  • service emails;

  • support messages;

  • appointment notifications;

  • reminders;

  • transactional communications;

  • customer support outreach.

Message and data rates may apply for SMS communications.

Users may opt out of marketing communications at any time.

12. User Responsibilities

Users are responsible for:

  • providing accurate information;

  • safeguarding account access;

  • protecting passwords or login credentials;

  • reviewing submitted data.

The Company is not responsible for inaccuracies submitted by users.

13. Children's Privacy

The Website is not intended for children under 18 years of age.

We do not knowingly collect personal information from children without appropriate authorization from a parent or legal guardian where required by law.

14. California Privacy Rights

California residents may have rights under applicable California privacy laws, including rights related to:

  • access to personal information;

  • correction requests;

  • deletion requests;

  • disclosure of collected categories of information.

Requests may be submitted through:

Email:infor@visa-migration-consultant.us

We may verify identity before responding to requests.

15. Do Not Track Signals

The Website may not respond to “Do Not Track” browser signals due to varying industry standards and technologies.

16. Limitation of Liability

To the fullest extent permitted by law, IT Support shall not be liable for:

  • unauthorized access;

  • cyberattacks;

  • data interception;

  • system interruptions;

  • third-party breaches;

  • technical failures;

  • internet outages;

  • force majeure events.

17. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Updated versions become effective immediately upon publication on the Website.

Continued use of the Website constitutes acceptance of revised policies.

18. Contact Information

IT Support


Immigration Administrative Assistance Services

Website:
visa-migration-consultant.us

Email: infor@visa-migration-consultant.us

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